It performed in any event and when emailed an issue with the consumer solution dept

I found its customer support as an alternative impolite rather than wisdom

Simply Personal Judith out-of Covington GA () We registered totally free toward a marketing offer, and taken care of thirty day period and you can stated to not replenish immediately. They said we simply cannot refund, but we will leave you a month free, but not during the time my day totally free shoud has starte thay cancelled my membership to possess not enough percentage. The complete experience try such a tear-from. It matched up myself with plenty of guys, but not a single responded my personal questions. I have a couple girlfriends just who inserted at the same time We performed as well as paired us up with the very same men as well as never ever taken care of immediately sometimes of them both. I’d like my personal cash back, however I can’t also make sure they are respond to my emails.

It sould be investigated. Richard from Brunswick GA () I made a mistake providing the 100 % free? As i tried to fix brand new problems, I happened to be advised the new character pulled because of the me personally are extremely difficult to change. Immediately following examining the latest charge (extremely high) for monthly pricing, etc in addition to already complaints I just see, evidently I recently taken place to luck away. So now I will simply avoid brand new EHARMONY organization. Kate from Collegeville PA () Is buyer out-of eharmony for approximately 3 years. Up coming renewed again. Chose to assist registration run out. When i to start with licensed, I got lay membership not to ever car-renew. Keeps merely discovered it vehicle-revived my personal account and recharged my personal credit card to have higher monthly rate instead of my composed consent.

While i checked out the fresh new Membership Settings page, there is certainly now no substitute for imply even when I must vehicles renew. Once i produced authored complaint and you can interest in reimburse, was advised that today account cannot automobile-replace which no reimburse would-be generated. There clearly was notation on my Account Options you to account does not re-the newest but there is however nevertheless zero method for me to choose restoration choice. This is very deceptive asking practice and you will I am filing ailment which have appropriate gov’t regulatory institution. Robert regarding Dayton OH () I’ve contacted eharmony thru age-mail for the past 3 months, inquiring their guidelines inside cancelling my membership, but have had no Reaction from their store. Nevertheless they view it easier to age-post us to recommend that they’ve got merely renewed my personal subscription to possess a different sort of few days.

Membership ran aside and i revived for one few days

If i Cannot Pay attention to From their website Next Month, I am able to Search Legal Assistance to Obvious This problem! Mary out of Fort Wayne In () We joined eHarmony with the a different 3-day contract. Just after joining, I gotten singular fits. Brand new meets failed to AplicaciГіn asiame meet my length criteria (the match is actually discovered 1-1/couple of hours out). I asked as to why We gotten that it suits and additionally they decided not to address my matter physically. The newest merely provided me with the canned email address and verbal impulse when I after entitled, which they meets toward zip code and you will, whenever the person it paired myself which have joined an invalid postcode, it may suits with me. No one create make sure to get the perfect cause for brand new accident, and i also try advised the suits measured among the 3 protected me to own my personal 3-month demo.

Plus, they might let me consult with a supervisor. I’d to send my personal question by way of email to get much more appeal. Conclusion, after no good suits, I tried to locate my personal money back in order to no get. We went through almost all their hoops try to get anybody to consider my personal state, but discover zero desire to offer myself people extra attention. I complained through the Bbb however with no triumph. They concluded the new blast of letters having a lie that we gotten about three suits. They credited my account the fresh new $sixty I happened to be energized of the eHarmony and you may eHarmony signed my personal membership. Carmen regarding Winter season Playground Florida () Into the . Not too long after i had a contact forwarded if you ask me so that remember that there is certainly no suits in my situation.